Please Note that we currently access NX Witness & Wave sites via the Native Desktop Clients using the Cloud Service. This requires us to access a remote Desktop and may introduce delays in accessing camera views.
Sites with Large numbers of cameras are difficult for us to connect to, we strongly recommend that only the cameras required to be checked are shared.
NVR Connection is limited by clients bandwidth and Internet connection.
We strongly recommend that NX & Wave Servers are regularly updated and maintained to be the latest releases and builds.
Please share the site to Alarm Watch by adding us as a Cloud User. Email: monitoring@monitoringstation.co.nz
Ensure that our User Type is “Advanced Viewer” or equivalent and that we have access only to those cameras that are required as part of our Video Verification.