Qolsys IQ Panel 5 manuals

Start hereIQ Panel 5 User Guide (software 5.0)User guide · 27 pages · 11 MBRead it now

Keypad cheat sheet

  • Arm (away)ARM AWAY
    • Close doors and windows. Any that are open are listed on the right of the home screen.
    • Touch the big padlock on the home screen to open the arming options.
    • For a quiet countdown, touch >> on the right and turn off Exit Sounds before arming.
    • Touch ARM AWAY to arm doors, windows and motion sensors. Leave before the exit timer finishes.
    Page 5 of the IQ Panel 4 User Guide (software 4.1.0)Page 5 of the IQ Panel 5 User Guide (software 5.0)
  • Arm while homeARM STAY
    • ARM STAY arms doors and windows only, so you can move about inside.
    • Touch the big padlock on the home screen to open the arming options.
    • For more options, touch >> before arming. Turning off Entry Delay makes protected delay doors set off the alarm at once.
    • Touch ARM STAY.
    Page 5 of the IQ Panel 4 User Guide (software 4.1.0)Page 5 of the IQ Panel 5 User Guide (software 5.0)
  • Disarmyour code
    • Touch the big padlock on the home screen, then key in your code.
    • Coming in: key in a valid code before the entry time runs out, or the alarm sounds.
    • Alarm going (a red alarm screen)? Touch the screen and key in your code.
    • False alarm? Be ready to give your verbal password if the monitoring centre rings.
    • The panel's camera photographs whoever disarms it.
    Pages 6 and 7 of the IQ Panel 4 User Guide (software 4.1.0)Pages 6 and 7 of the IQ Panel 5 User Guide (software 5.0)
  • Bypass a zone
    • Each door, window or motion sensor is a zone. You bypass zones as you arm.
    • Touch the big padlock on the home screen, then >> on the right of the arming screen.
    • Touch the circle next to each sensor to bypass.
    • Then touch ARM STAY or ARM AWAY.
    Double-chevron control on the arming screenOpens the extra arming options
    Circle beside a sensorSelects that sensor for bypass when you arm
    Page 5 of the IQ Panel 4 User Guide (software 4.1.0)Page 5 of the IQ Panel 5 User Guide (software 5.0)
  • Panic alarmPOLICEorFIREorEMERGENCY
    • Touch the emergency icon in the bottom right corner of the screen (a shield, flame and cross).
    • Touch POLICE, FIRE or EMERGENCY (not every area has all three). Each sounds its own siren and signals your monitoring centre.
    • For police or emergency help without the siren, use Silent Alarm at the bottom of that screen.
    • To cancel, touch Cancel and key in a user code.
    Page 4 of the IQ Panel 4 User Guide (software 4.1.0)Page 4 of the IQ Panel 5 User Guide (software 5.0)
  • Add a user codeSETTINGSADVANCED SETTINGSmaster codeUser ManagementAdd User
    • Swipe down from the top of the screen, then touch SETTINGS and ADVANCED SETTINGS.
    • Key in the master code. Only the master code opens Advanced Settings.
    • Touch User Management, then Add User.
    • Type a name and the new code twice, pick Master, User or Guest, then touch ADD USER.
    • A Guest code is for temporary users; an expiry date can switch a code off by itself.
    Pages 9, 11 of the IQ Panel 4 User Guide (software 4.1.0)Pages 9, 11 of the IQ Panel 5 User Guide (software 5.0)
  • Test the systemSETTINGSADVANCED SETTINGSmaster codeSystem Tests
    • Swipe down, touch SETTINGS, then ADVANCED SETTINGS, and key in the master code.
    • Touch System Tests, then Sensor Test.
    • Open and close each door and window, and walk past each motion sensor.
    • Run the sensor test every 30 days. Panel Test checks the panel itself.
    Page 12 of the IQ Panel 4 User Guide (software 4.1.0)Page 12 of the IQ Panel 5 User Guide (software 5.0)
  • Trouble alertsALERTS/ALARMS
    • Alerts such as low batteries, alarms and power cuts go to the message centre.
    • IQ Panel 4: it beeps for troubles only if your installer turned trouble beeps on. Fire-safety device troubles beep by default.
    • Touch the envelope icon at the top right (your provider may use a different icon), then ALERTS/ALARMS (MESSAGES/ALERTS on some screens).
    • To clear one, touch the circle beside it, then OK. Acknowledge All clears them all.
    • Something wrong? The CONTACT US tab of the message centre has your provider's phone number.
    Pages 3, 12 of the IQ Panel 4 User Guide (software 4.1.0)Pages 3, 12 of the IQ Panel 5 User Guide (software 5.0)
  • Send a test signal
    • Cellular/LTE Test and Dual Path Test check the LTE and Wi-Fi paths your panel uses to reach your monitoring centre.
    • Swipe down from the top, touch SETTINGS, then ADVANCED SETTINGS. Key in the master code and touch System Tests.
    • Touch Cellular/LTE Test, or Dual Path Test for the Wi-Fi path. Start it and watch for the result on screen.
    • Run them if your panel seems to have lost its ability to send signals. If a test fails, contact your provider.
    SETTINGS, then ADVANCED SETTINGSIn the tray you swipe down from the top; then key in the master code
    System TestsThe list of the panel's tests
    Cellular/LTE TestTests the mobile (LTE) path. Your provider must have activated the radio
    Dual Path TestTests the Wi-Fi path. The panel must be on your Wi-Fi
    Message centre, CONTACT US tabYour provider's phone number, if a test fails
    Pages 7, 12 of the IQ Panel 4 User Guide (software 4.1.0)Pages 7, 12 of the IQ Panel 5 User Guide (software 5.0)
Why is my keypad beeping or showing a trouble light?

Most keypads beep or light up a trouble indicator when something needs attention, such as a low backup battery, a power cut or a lost phone or internet connection. Your user guide explains what each light or code means on your model. If it keeps happening, or you are not sure, call your installer or monitoring company.

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