IQ Panel (first generation)

Qolsys IQ Panel manuals
Start hereQolsys IQ Panel User GuideUser guide · 32 pages · 18 MBRead it nowKeypad cheat sheet
Arm (away)PRESS TO ARMARM AWAY
- Check the top bar: green SYSTEM READY - DISARMED means all sensors are closed. Yellow means one is open: touch the bar to see which.
- Touch the green padlock (PRESS TO ARM). To silence the countdown beeps, touch Exit Sound before arming.
- Touch ARM AWAY to arm every sensor, motion sensors included. Leave before the countdown ends.
- While the exit countdown is running, touch +60 or come back in to extend it if you need more time.
- Once armed Away, the top bar turns red and the Home and Emergency buttons glow red.
Arm while homePRESS TO ARMARM STAY
- Stay is for when people are staying inside. IQ Motion and image sensors may not be armed in Stay.
- Touch the green padlock (PRESS TO ARM). Leave Entry Delay on if someone may return; turning it off makes protected delay doors instant.
- Touch ARM STAY. The top bar turns orange.
- Stepping out? Touch Quick Exit while armed in Stay: you get 120 seconds to open doors without disarming.
Disarmyour codethe key with a padlock on ityour code
- When armed, the padlock turns red (or orange) and locked, with PRESS TO DISARM under it. Touch it, then key in your code.
- Coming in through a delay door, a countdown starts: key in your code before it ends.
- Alarm going off (a red alarm screen)? Touch the screen and key in your code.
- False alarm? Be ready to give your verbal password if the monitoring centre calls.
- The panel's camera takes a photo of whoever disarms it.
Bypass a zone
- Each door, window or motion sensor is a zone. You bypass zones as you arm.
- Touch the green padlock (PRESS TO ARM) to open the arming screen.
- Tick the Bypass box beside each sensor you want to leave out, then touch ARM STAY or ARM AWAY.
Pages 9, 13 of the Qolsys IQ Panel User GuideSensor list, right of the arming screen Every sensor with its status; open ones come to the top Bypass column A tick box beside each sensor: tick it to bypass that sensor as you arm Alarm memorySTATUSALARMS
- Touch STATUS on the home screen (the first icon on the second row). A red bubble on it shows how many new items need your attention.
- The ALARMS tab lists the alarm events you haven't acknowledged yet.
- HISTORY lists recent sensor activity, up to 100 events.
- The panel also takes a photo when the alarm goes off: see Alarm Photos in the Camera app.
Panic alarmPRESS FOR POLICEorPRESS FOR FIREorPRESS FOR AUXILIARYthe key with a plus sign on itPRESS FOR POLICEorthe key with a plus sign on itPRESS FOR FIREorthe key with a plus sign on itPRESS FOR AUXILIARY
- Press the Emergency button under the screen (marked +). It works from any page.
- Touch Police, Fire or Auxiliary. The siren sounds and an emergency sent message shows.
- For a silent police or auxiliary alarm, touch the small Silent icon on that button instead.
- To cancel, touch Cancel and key in your code. Fire and auxiliary sirens can also be quietened with Silence Siren.
- Pressed Emergency by mistake? Touch Back, or the Home button.
Add or change a codeSETTINGSmaster codeUser ManagementAdd User
- Only the master code opens Settings.
- Touch Settings (the spanner icon at the bottom left), key in the master code, then User Management.
- Touch Add User. Type a name, the new code, and the code again to confirm.
- Pick Master, User or Guest, and an expiry date for a temporary code, then touch Add User.
- To change or delete a code, use the pencil or bin beside that user, then Save.
Test the systemSETTINGSmaster codeSystem TestsSensor Test
- Test weekly. Touch Settings, key in the master code, then System Tests.
- Touch Sensor Test, then set off one sensor at a time, as the screen asks.
- Each sensor shows its result and when it was last tested.
- Wi-Fi Test checks the link to your router, not whether the internet is working.
Trouble lightsSTATUSALERTS
- A red bubble on the Status icon shows new alerts, such as a tampered sensor, a low battery or a failed communication.
- Touch Status, then ALERTS. Tick the box beside an alert to acknowledge it, or the box at the top for all of them.
- The panel beeps for a problem such as a low battery. Turning Trouble Beeps off in Sound settings stops the beeps but doesn't fix the problem.
- For help with a fault, touch Contact Us at the bottom right of the home screen for your provider's details.
Pages 5, 13, 19, 29 of the Qolsys IQ Panel User GuideGreen top bar: SYSTEM READY - DISARMED All sensors closed, ready to arm Yellow top bar: SYSTEM NOT READY - DISARMED A sensor is open: touch the bar to see which Orange top bar: SYSTEM ARMED - STAY MODE Armed Stay: protected doors and windows are on Red top bar: SYSTEM ARMED - AWAY MODE Armed Away: doors, windows and motion sensors are on Home and Emergency buttons green Disarmed Home and Emergency buttons red Armed Home and Emergency buttons dark On battery during a power cut, these lights stay off to save power Send a test signalSETTINGSmaster codeSystem TestsCellular TestStart
- The Cellular Test checks the panel's built-in mobile link, which it uses to contact your monitoring centre.
- Touch Settings, key in the master code, then System Tests and Cellular Test. Touch Start under Cellular Test and watch the screen.
- A good result reads 'Cellular wireless path tested successfully'. The screen suggests ringing your monitoring centre to check the report.
- It works only once your provider has activated the panel's cellular radio.
Why is my keypad beeping or showing a trouble light?
Most keypads beep or light up a trouble indicator when something needs attention, such as a low backup battery, a power cut or a lost phone or internet connection. Your user guide explains what each light or code means on your model. If it keeps happening, or you are not sure, call your installer or monitoring company.
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