IQ Panel (first generation)

Our drawing of the IQ Panel (first generation).

Qolsys IQ Panel manuals

Start hereQolsys IQ Panel User GuideUser guide · 32 pages · 18 MBRead it now

Keypad cheat sheet

  • Arm (away)PRESS TO ARMARM AWAY
    • Check the top bar: green SYSTEM READY - DISARMED means all sensors are closed. Yellow means one is open: touch the bar to see which.
    • Touch the green padlock (PRESS TO ARM). To silence the countdown beeps, touch Exit Sound before arming.
    • Touch ARM AWAY to arm every sensor, motion sensors included. Leave before the countdown ends.
    • While the exit countdown is running, touch +60 or come back in to extend it if you need more time.
    • Once armed Away, the top bar turns red and the Home and Emergency buttons glow red.
    Pages 5, 9 of the Qolsys IQ Panel User Guide
  • Arm while homePRESS TO ARMARM STAY
    • Stay is for when people are staying inside. IQ Motion and image sensors may not be armed in Stay.
    • Touch the green padlock (PRESS TO ARM). Leave Entry Delay on if someone may return; turning it off makes protected delay doors instant.
    • Touch ARM STAY. The top bar turns orange.
    • Stepping out? Touch Quick Exit while armed in Stay: you get 120 seconds to open doors without disarming.
    Pages 5, 9 and 10 of the Qolsys IQ Panel User Guide
  • Disarmthe key with a padlock on ityour code
    • When armed, the padlock turns red (or orange) and locked, with PRESS TO DISARM under it. Touch it, then key in your code.
    • Coming in through a delay door, a countdown starts: key in your code before it ends.
    • Alarm going off (a red alarm screen)? Touch the screen and key in your code.
    • False alarm? Be ready to give your verbal password if the monitoring centre calls.
    • The panel's camera takes a photo of whoever disarms it.
    Pages 7, 10, 12 of the Qolsys IQ Panel User Guide
  • Bypass a zone
    • Each door, window or motion sensor is a zone. You bypass zones as you arm.
    • Touch the green padlock (PRESS TO ARM) to open the arming screen.
    • Tick the Bypass box beside each sensor you want to leave out, then touch ARM STAY or ARM AWAY.
    Sensor list, right of the arming screenEvery sensor with its status; open ones come to the top
    Bypass columnA tick box beside each sensor: tick it to bypass that sensor as you arm
    Pages 9, 13 of the Qolsys IQ Panel User Guide
  • Alarm memorySTATUSALARMS
    • Touch STATUS on the home screen (the first icon on the second row). A red bubble on it shows how many new items need your attention.
    • The ALARMS tab lists the alarm events you haven't acknowledged yet.
    • HISTORY lists recent sensor activity, up to 100 events.
    • The panel also takes a photo when the alarm goes off: see Alarm Photos in the Camera app.
    Pages 10, 12 and 13 of the Qolsys IQ Panel User Guide
  • Panic alarmthe key with a plus sign on itPRESS FOR POLICEorthe key with a plus sign on itPRESS FOR FIREorthe key with a plus sign on itPRESS FOR AUXILIARY
    • Press the Emergency button under the screen (marked +). It works from any page.
    • Touch Police, Fire or Auxiliary. The siren sounds and an emergency sent message shows.
    • For a silent police or auxiliary alarm, touch the small Silent icon on that button instead.
    • To cancel, touch Cancel and key in your code. Fire and auxiliary sirens can also be quietened with Silence Siren.
    • Pressed Emergency by mistake? Touch Back, or the Home button.
    Pages 6, 8 of the Qolsys IQ Panel User Guide
  • Add or change a codeSETTINGSmaster codeUser ManagementAdd User
    • Only the master code opens Settings.
    • Touch Settings (the spanner icon at the bottom left), key in the master code, then User Management.
    • Touch Add User. Type a name, the new code, and the code again to confirm.
    • Pick Master, User or Guest, and an expiry date for a temporary code, then touch Add User.
    • To change or delete a code, use the pencil or bin beside that user, then Save.
    Pages 21, 24 of the Qolsys IQ Panel User Guide
  • Test the systemSETTINGSmaster codeSystem TestsSensor Test
    • Test weekly. Touch Settings, key in the master code, then System Tests.
    • Touch Sensor Test, then set off one sensor at a time, as the screen asks.
    • Each sensor shows its result and when it was last tested.
    • Wi-Fi Test checks the link to your router, not whether the internet is working.
    Pages 21, 25 of the Qolsys IQ Panel User Guide
  • Trouble lightsSTATUSALERTS
    • A red bubble on the Status icon shows new alerts, such as a tampered sensor, a low battery or a failed communication.
    • Touch Status, then ALERTS. Tick the box beside an alert to acknowledge it, or the box at the top for all of them.
    • The panel beeps for a problem such as a low battery. Turning Trouble Beeps off in Sound settings stops the beeps but doesn't fix the problem.
    • For help with a fault, touch Contact Us at the bottom right of the home screen for your provider's details.
    Green top bar: SYSTEM READY - DISARMEDAll sensors closed, ready to arm
    Yellow top bar: SYSTEM NOT READY - DISARMEDA sensor is open: touch the bar to see which
    Orange top bar: SYSTEM ARMED - STAY MODEArmed Stay: protected doors and windows are on
    Red top bar: SYSTEM ARMED - AWAY MODEArmed Away: doors, windows and motion sensors are on
    Home and Emergency buttons greenDisarmed
    Home and Emergency buttons redArmed
    Home and Emergency buttons darkOn battery during a power cut, these lights stay off to save power
    Pages 5, 13, 19, 29 of the Qolsys IQ Panel User Guide
  • Send a test signalSETTINGSmaster codeSystem TestsCellular TestStart
    • The Cellular Test checks the panel's built-in mobile link, which it uses to contact your monitoring centre.
    • Touch Settings, key in the master code, then System Tests and Cellular Test. Touch Start under Cellular Test and watch the screen.
    • A good result reads 'Cellular wireless path tested successfully'. The screen suggests ringing your monitoring centre to check the report.
    • It works only once your provider has activated the panel's cellular radio.
    Pages 7, 21, 25 of the Qolsys IQ Panel User GuidePage 72 of the Qolsys IQ Panel Installation Manual
Why is my keypad beeping or showing a trouble light?

Most keypads beep or light up a trouble indicator when something needs attention, such as a low backup battery, a power cut or a lost phone or internet connection. Your user guide explains what each light or code means on your model. If it keeps happening, or you are not sure, call your installer or monitoring company.

Monitored by Alarm Watch? Call 0800 339 999

All Qolsys IQ Panel manuals

More Qolsys models

Is anyone watching your alarm?

An alarm that only makes a noise relies on someone hearing it. A monitored alarm reports to our A1 graded, NZSA approved control room, watched 24/7 by a team that is New Zealand owned and operated. We can monitor most existing alarms, so you may not need a new one. Thinking about a new alarm or security cameras? Ask us for a quote.

Talk to us about alarm monitoring

Prefer to talk now? Call us on 0800 339 999.

Home: alarm monitoringBusiness: business monitoringInstaller: bureau monitoring

Manuals are the property of their manufacturers and are provided for reference only; their inclusion here does not imply any endorsement by the manufacturer.