Hikvision FAQ for Hik IP Receiver Pro

Quick guide17 pages1.8 MB PDFAdded 19 November 2025

Page 1 of FAQ for Hik IP Receiver ProPage 1 preview
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What this manual covers

  1. Failed to log into the IP Receiver Pro
  2. The device added by ISUP is offline
  3. How to get the logs for debugging?
  4. How to configure port mapping for the IP Receiver Pro?
  5. The ARC cannot receive the device status events
  6. How to add devices via dual connection on IP Receiver Pro?
  7. What is a Dual-Connection?
  8. IP Receiver Pro fails to connect with the ARC

Other manuals for the Hikvision IP Receiver Pro

All IP Receiver Pro manuals
  1. UD27057B Hik IP Receiver Pro User Manual V1.4.0 20220124User guide52 pp980 KB
  2. How to Set Up a Hot Spare Scenario Quick Start GuideQuick guide26 pp2.2 MB
  3. Hik IP Receiver Pro V1.4 Release NotesProgramming7 pp844 KB
  4. Hik IP Receiver Pro Datasheet V1.4 20220119Datasheet3 pp1.1 MB
  5. Communication Matrix 1.4 Hik IP Receiver ProManual1 pp73 KB
  6. UD27087B Hik Video Plugin V1.4.3 20220124Manual14 pp589 KB

Manuals are the property of their manufacturers and are provided for reference only; their inclusion here does not imply any endorsement by the manufacturer.