PowerMax (original) all-in-one panel

Our drawing of the PowerMax (original) all-in-one panel.

Visonic Power Max manuals

Start herePowerMax Users GuideUser guide · 24 pages · 1.5 MBRead it now

Keypad cheat sheet

  • Arm (away)AWAY
    • Original PowerMax: use AWAY. Pro/Complete: use the closed-padlock key under the flap. Start with READY showing.
    • If NOT READY shows, use SHOW/OK on the original, or i/OK on Pro/Complete, to identify open zones. Close them first.
    • Press the away key, then enter your code if asked. No code is needed only when your installer enables quick arming.
    • Leave before the exit time ends. AWAY shows and the ARM light stays on.
    Original PowerMaxAWAY key
    Pro / CompleteClosed-padlock key
    Pro / Complete with partitionsSelect #, then the intended partition number before the action
    Pages 7, 10 and 11 of the PowerMax Pro Partition User GuidePages 2, 6 and 7 of the PowerMax Users Guide
  • Arm while homeHOME
    • Original PowerMax: use HOME. Pro/Complete: use the house/person key under the flap. HOME arms perimeter zones and leaves interior zones off.
    • With the perimeter zones ready, press that key and enter your code if asked. Quick arming without a code must be enabled by your installer.
    • Move to an interior zone before exit time ends. The ARM light flashes while armed HOME.
    • To change from HOME to AWAY, press AWAY on the original or the closed-padlock key on Pro/Complete, and leave before exit time ends.
    Original PowerMaxHOME key
    Pro / CompleteHouse/person key
    Pro / Complete with partitionsSelect #, then the intended partition number before the action
    Pages 7, 10 and 11 of the PowerMax Pro Partition User GuidePages 6 and 7, 21 of the PowerMax Users Guide
  • DisarmOFFyour code
    • Original PowerMax: press OFF. Pro/Complete: press the open-padlock key. Then enter your code before entry time ends.
    • The ARM light goes out. READY shows only if the zones are secure; otherwise NOT READY may remain.
    • This also stops an alarm. MEMORY after disarming means there is an alarm record to read.
    • If a duress code has been arranged for you, using it instead disarms and sends a silent alarm. Ask your installer about your setup.
    Original PowerMaxOFF key
    Pro / CompleteOpen-padlock key
    Pro / Complete with partitionsSelect #, then the intended partition number before the action
    Pages 4, 7, 10, 12 and 13 of the PowerMax Pro Partition User GuidePages 3, 6, 9 of the PowerMax Users Guide
  • Bypass a zoneNEXTNEXTSHOW/OKyour code
    • Original: NEXT advances; SHOW/OK selects. Pro/Complete: use the double-arrow and i/OK keys. Bypass must be enabled; disarm first.
    • Advance to USER SETTINGS, select it and enter your code. At SET BYPASS, select again to open the zone list.
    • Advance to the zone. Press the select key; at <OK> TO BYPASS press it again. Check BYPASSED shows.
    • To leave, press AWAY on the original or the closed-padlock key on Pro/Complete, then the select key at <OK> TO EXIT.
    • The bypass ends at the next disarm. Fire zones cannot be bypassed; Pro/Complete also exclude temperature zones.
    Advance: originalNEXT
    Advance: Pro / CompleteDouble-arrow key
    Select: originalSHOW/OK
    Select: Pro / Completei/OK
    Pages 7, 27 and 28 of the PowerMax Pro Partition User GuidePages 6, 15 and 16 of the PowerMax Users Guide
  • Alarm memorySHOW/OKor*master codeSHOW/OK
    • On the original PowerMax press SHOW/OK; on Pro/Complete press i/OK. Repeated presses read the stored alarm and tamper details.
    • MEMORY can alternate with READY or NOT READY after disarming. It clears on the next arming.
    • For older events, press *, enter the master code, then press the same select key. Further presses show older events.
    • Leave the log with AWAY on the original or the closed-padlock key on Pro/Complete, then the select key at <OK> TO EXIT.
    Original PowerMaxSHOW/OK reads the next memory item
    Pro / Completei/OK reads the next memory item
    Pages 7, 19, 36 of the PowerMax Pro Partition User GuidePages 6, 11, 18 of the PowerMax Users Guide
  • Chime on or off8
    • On the original PowerMax, Pro or Complete, press 8. Each press switches between CHIME ON and CHIME OFF.
    • The CHIME light is on while chime is on.
    • Only zones your installer set as chime zones chime, and only while the alarm is off.
    Page 16 of the PowerMax Pro Partition User GuidePages 2, 6, 10 of the PowerMax Users Guide
  • Panic alarmthe key with a shield on it+the key with a shield on it
    • Original PowerMax: press the two shield buttons below the numbers together. Pro/Complete: press the plus/shield and shield/flame keys together.
    • On the PowerMax Complete, panic works only if your installer has turned it on. PANIC ALARM shows; it works armed or disarmed.
    • To stop it, press OFF on the original or the open-padlock key on Pro/Complete, then enter your code.
    • Fire and emergency are separate alarms. Use your model's own guide for those functions and their availability.
    Original PowerMaxTwo shield keys below the numbers
    Pro / CompletePaired plus/shield and shield/flame keys
    Pages 4, 7 and 8, 12 of the PowerMax Pro Partition User GuidePages 6, 8 of the PowerMax Users Guide
  • Change a codeNEXTNEXTSHOW/OKmaster code
    • Original: NEXT advances; SHOW/OK selects. Pro/Complete: use double-arrow and i/OK. While disarmed, advance to USER SETTINGS and select.
    • Enter the master code. Advance to SET USER CODES and select it. The first user slot is 1, the master.
    • Advance to the user slot you want (1 to 8), then select. Enter the new 4-digit code and press the select key to save.
    • Pro/Complete with partitions: finish the access-to-partition prompts for users 2 to 8 in your own guide before leaving.
    • Press AWAY on the original or the closed-padlock key on Pro/Complete, then select at <OK> TO EXIT. Change the factory master code promptly.
    Advance: originalNEXT
    Advance: Pro / CompleteDouble-arrow key
    Select: originalSHOW/OK
    Select: Pro / Completei/OK
    Pages 7, 27, 29 and 30 of the PowerMax Pro Partition User GuidePages 1, 6, 15, 17 of the PowerMax Users Guide
  • Set the date and timeNEXTNEXTSHOW/OKmaster code
    • Original: NEXT advances; SHOW/OK selects. Pro/Complete: use double-arrow and i/OK. Disarm, advance to USER SETTINGS, select, enter master code.
    • Pro/Complete: advance to SET TIME&FORMAT and select. Choose EU FORMAT - 24H and select. Enter HHMM, then press select twice.
    • Pro/Complete date: advance to SET DATE&FORMAT, select, choose DD/MM/YYYY and select. Enter the date, then press select twice.
    • Original: at TIME, select, enter HHMM and * for AM or # for PM, then select twice. At DATE, select, enter MMDDYY, then select twice.
    • Leave with AWAY on the original or the closed-padlock key on Pro/Complete, then select at <OK> TO EXIT.
    Advance: originalNEXT
    Advance: Pro / CompleteDouble-arrow key
    Select: originalSHOW/OK
    Select: Pro / Completei/OK
    Pages 7, 27, 35 of the PowerMax Pro Partition User GuidePages 6, 15, 17 and 18 of the PowerMax Users Guide
  • Trouble lightsSHOW/OK
    • The TROUBLE light, TRBL on the screen and 3 beeps once a minute mean something needs attention.
    • On the original press SHOW/OK; on Pro/Complete press i/OK. Repeated presses show each trouble and its source.
    • To quiet trouble beeps for 4 hours, press OFF on the original or the open-padlock key on Pro/Complete, then enter your code.
    • After 4 hours the beeps come back. Depending on your installer's setting, they may stay quiet at night (8 PM to 7 AM on the original and Complete).
    • The trouble clears once its cause is fixed. Not sure what to do? Ask your installer.
    POWER light offMains power is off: the panel is running on its backup battery
    INACTIVENo signal from that detector for a while
    LOW BATTERY (LOW BATT on the Pro)A detector or keyfob battery is running down
    CPU low batteryThe panel's own backup battery is weak and needs replacing
    Communication failureA message to the monitoring centre or a phone didn't get through
    JammedA radio signal is blocking the detectors from reaching the panel
    CPU tamperSomeone is tampering with the control panel
    Fuse troubleThe siren fuse has blown
    Pages 3 and 4, 7, 19 and 20 of the PowerMax Pro Partition User GuidePages 2 and 3, 6, 12 of the PowerMax Users Guide
Why is my keypad beeping or showing a trouble light?

Most keypads beep or light up a trouble indicator when something needs attention, such as a low backup battery, a power cut or a lost phone or internet connection. Your user guide explains what each light or code means on your model. If it keeps happening, or you are not sure, call your installer or monitoring company.

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