Genesis getting started

Quick guide14 pages1.6 MB PDFAdded 19 November 2025

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Brand: Genesis
File name: getting started

Why is my keypad beeping or showing a trouble light?

Most keypads beep or light up a trouble indicator when something needs attention, such as a low backup battery, a power cut or a lost phone or internet connection. Your user guide explains what each light or code means on your model. If it keeps happening, or you are not sure, call your installer or monitoring company.

Monitored by Alarm Watch? Call 0800 339 999

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Keep your Genesis system watched 24/7

Alarm Watch monitors more than 20,000 alarms from our A1 graded, NZSA approved control room, watched 24/7, and we can monitor most existing alarms. Thinking about a new alarm or security cameras? Ask us for a quote.

Talk to us about alarm monitoringOr call 0800 339 999

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