2000 / 3000All-in-one panel

ITI + Simon Commander manuals
Start hereCommander 3000 User ManualUser guide · 64 pages · 2.9 MBRead it nowKeypad cheat sheet
Arm (away)your code3orCOMMAND3
- Close doors and windows. For AWAY the READY light must be on steady: blinking means an inside sensor is open.
- Key in your access code, then [3] (AWAY). Or press [COMMAND], then [3], if your system is set up for it.
- The AWAY light comes on, 3 beeps sound, and the panel says Alarm system is ON level 3. Leave now.
- 3 more beeps mean the exit time is over. Still inside and need to go? Disarm, then arm again.
Arm while homeyour code2orCOMMAND2
- The panel calls this STAY (level 2): doors and windows are armed while you move about inside.
- Close doors and windows. The READY light should be on or blinking. COMMAND, then 2 also works if your installer has turned it on.
- Key in your access code, then [2] (STAY). The STAY light comes on and 2 beeps sound.
- Everyone in for the night? Key in your code, [2], then [4] (NO DELAY) so a door opening alarms at once.
- With NO DELAY on, disarm before you open a door or window.
Disarmyour code1
- Come in through a delay door. Entry beeps sound until you disarm.
- Key in your access code, then [1] (OFF). One beep sounds and the panel says Alarm system is OFF.
- Entry beeps faster than usual? An alarm has happened. Leave and call for help from a neighbour's phone.
- False alarm? Your code and [1] stop it. Caught before the panel calls out (8 to 20 seconds), it adds Alarm bypassed.
- Under threat? Your duress code and [1] disarms and sends a silent alarm. Your security company sets it up.
Bypass a zonemaster codeBYPASS2-digit zone
- Each detector or door contact is a sensor. A bypassed sensor stays off until you change arming level.
- Arming with your code and the panel says Sensor (number) open, with protest beeps? Press [BYPASS] to arm without it.
- Already armed? Key in the primary access code, [BYPASS], then the sensor number as 2 digits (01 to 18).
- To put one back, do the same again. The panel says Sensor (number) ON.
- Smoke, heat and fire pull sensors can't be bypassed. Only the primary code can bypass once armed.
Alarm memoryCOMMANDSTATUS
- Press [COMMAND], then [STATUS] to hear what set the alarm off.
- The panel names each sensor and the alarm type, or says Alarm Memory is OK if there were none.
- To clear it, key in your code and [9] (the sensor test starts), then your code and [1].
Chime on or offyour code7orCOMMAND7
- Chime beeps when an outside door or window opens, but only while the system is off.
- With the system disarmed, key in your code and [7] (CHIME), or press [COMMAND], then [7].
- The panel says ON or OFF. The chime is 2 beeps: one long, one short.
Panic alarmholdPOLICE+POLICEorholdFIRE+FIREorholdAUX+AUX
- The panel has a pair of buttons under each of POLICE, FIRE and AUX (auxiliary).
- Hold both buttons of the pair together for at least 3 seconds. Or press both twice within 3 seconds.
- POLICE and FIRE sound the sirens inside and out; AUX sounds inside only. All three alert your monitoring company.
- On a handheld touchpad, hold its POLICE button for at least 3 seconds.
- To cancel, key in your code and [1].
Change a codemaster codeSTATUS8new code
- Key in the primary access code, then [STATUS], then [8]. The panel beeps once.
- Key in the new 4-digit code. After 5 seconds the panel reads it back and says OK.
- Your duress code starts with the same two digits, so it changes too.
- Temporary code switched off? Your old code becomes it. Switch it off again: new code, [STATUS], [7], new code.
- To set a temporary code, for a babysitter say: primary code, [STATUS], [7], then the temporary code.
Test the systemyour code9oryour code8
- Weekly: key in your code and [9]. The panel says Sensor test is ON, and you have 15 minutes.
- Open and close each door and window, and hold each smoke sensor's test button. The panel says Sensor (number) OK.
- Press [STATUS] to hear any sensors not yet tested. Your code and [1] ends the test.
- Monitored? Your code and [8] runs a phone test. Phone test is OK means it got through.
Trouble lightsSTATUS
- A trouble gives 6 beeps once a minute, and the TROUBLE light blinks.
- Press [STATUS] to hear what's wrong. That also stops the trouble beeps for a time.
Pages 11, 13, 46 and 47 of the Commander 2000 User ManualPOWER light off Mains power is off; the backup batteries are OK POWER light blinking Mains is on, but the backup batteries are bad READY light blinking An inside sensor is open, so you can only arm to STAY TROUBLE light blinking Something isn't working: press STATUS All lights blinking The panel is in program mode: call your security company All lights on steady The panel has lost its memory: call your security company AC Power Failure Check the transformer is plugged in and the circuit breaker, then call your security company Sensor (number) low battery Change a smoke sensor's batteries yourself; your security company does the others
Why is my keypad beeping or showing a trouble light?
Most keypads beep or light up a trouble indicator when something needs attention, such as a low backup battery, a power cut or a lost phone or internet connection. Your user guide explains what each light or code means on your model. If it keeps happening, or you are not sure, call your installer or monitoring company.
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