SimpliSafe manuals

1 document

Keypad cheat sheet

  • Arm (away)away
    • Close all doors and windows.
    • Press the away button. Every sensor is on, motion sensors included.
    • You have 60 seconds to leave, unless your settings were changed. Pressing off during that time cancels it.
    • A door or window left open gets a warning, and isn't protected until it's closed.
    Pages 17, 19 of the SimpliSafe Owners Manual v2.1 (SS2)
  • Arm while homehome
    • Close all doors and windows, then press the home button.
    • Door and window sensors, glass-break sensors and panic buttons are on straight away.
    • Motion sensors normally stay off, so you can move about inside.
    Pages 17, 20 of the SimpliSafe Owners Manual v2.1 (SS2)
  • Disarmoffyour code
    • When a sensor is set off while armed, the keypad beeps and asks for your PIN. You have 30 seconds.
    • Press the off button, then key in your 4-digit PIN.
    • Wrong digit? delete takes one back; off starts again.
    • Siren already going? Key in your PIN to stop it.
    • Stop it within a few seconds and the dispatch centre drops it. Otherwise they phone to check: have your safe word ready.
    Pages 16 and 17, 19 of the SimpliSafe Owners Manual v2.1 (SS2)
  • Alarm memoryoff
    • After an alarm the keypad shows Alarm: and the type of sensor that set it off. Take care going in.
    • Pressing off clears the message.
    • After an alarm the system re-arms itself, but the sensor that set it off stays out until you disarm and arm again.
    Pages 16, 22 of the SimpliSafe Owners Manual v2.1 (SS2)
  • Panic alarmholdpanic
    • Hold the red panic button, below the number keys, for 1 second to start an alarm.
    • To stop it, key in your PIN at the keypad.
    Pages 19, 28 of the SimpliSafe Owners Manual v2.1 (SS2)
  • Change a codemenumaster codeawaynew codeawaynew codeaway
    • A new system comes with a factory PIN: change it straight away.
    • Press menu, then enter your current master PIN when prompted.
    • At 1) Change PIN, press away, which works as enter in the menu.
    • Key in a new 4-digit PIN and press away. Key it in again and press away to confirm.
    • In the menu, off and home move left and right, and menu leaves.
    Pages 5, 15, 21 of the SimpliSafe Owners Manual v2.1 (SS2)
  • Test the systemmenumaster codehomehomehomehomeawaythenoff
    • Press menu and enter your master PIN when prompted. From 1) Change PIN, press home four times to reach 5) Test, then away.
    • Test each sensor as the manual describes, such as opening and closing each door and window. The base station names each one it hears.
    • With monitoring, the test signal shows in your online account. After the 72-hour practice mode, a dispatcher also phones to confirm it arrived.
    • Press off to leave test mode. The base station announces any errors.
    Pages 15, 18, 20 and 21 of the SimpliSafe Owners Manual v2.1 (SS2)
  • Trouble lights
    • A problem shows as a message on the keypad, and the blue light on the base station flashes.
    • Voice prompts from the base station also warn you when batteries are low.
    • The base station light is off when the alarm is off, and glows steadily when armed.
    1 Entry Sensor openA door or window may be open: close it
    Alarm: and a sensor typeThere was a recent alarm: take care going in. Press off to clear it
    Low Keypad batterySlide the keypad up off the wall and fit 4 new AA batteries
    Keypad out of rangeThe keypad and base station may be too far apart
    Error, Sensor # and a numberA sensor isn't responding: check its battery or move it closer
    Power outageThe base station runs on its backup battery for about 8 hours
    No link to DispatcherCan't reach the dispatch centre: check the subscription or the signal
    Pages 4, 19, 22 of the SimpliSafe Owners Manual v2.1 (SS2)
  • Send a test signalmenumaster codehomehomehomehomeaway
    • Test mode sends a test signal to SimpliSafe's dispatch centre, if you have their monitoring service.
    • Press menu and enter your master PIN when asked. From 1) Change PIN, press home four times to reach 5) Test, then away.
    • The test signal shows in your online account. After the 72-hour practice mode, a dispatcher also contacts you to confirm it arrived.
    • In test mode the base station light is bright with good reception, dim with poor. Press off to leave.
    Pages 4, 15, 18, 20 to 22 of the SimpliSafe Owners Manual v2.1 (SS2)

Gen 2 keypad

SimpliSafe manuals

1 manual

Our drawing of the SimpliSafe Gen 2 keypad.

Every SimpliSafe manual

Is anyone watching your alarm?

An alarm that only makes a noise relies on someone hearing it. A monitored alarm reports to our A1 graded, NZSA approved control room, watched 24/7 by a team that is New Zealand owned and operated. We can monitor most existing alarms, so you may not need a new one. Thinking about a new alarm or security cameras? Ask us for a quote.

Talk to us about alarm monitoring

Prefer to talk now? Call us on 0800 339 999.

Home: alarm monitoringBusiness: business monitoringInstaller: bureau monitoring

Manuals are the property of their manufacturers and are provided for reference only; their inclusion here does not imply any endorsement by the manufacturer.