ITI + Simon CareTaker manuals

CareTaker (not CareTaker Plus) cheat sheet

• Arm (away)*your code3

  • Use a touchpad or any touch-tone phone in the house. First, * then # on a phone or wired touchpad tells you if anything is open.
  • Press *, key in your 4-digit access code, then 3 (AWAY).
  • Three beeps sound straight away and again when the exit delay ends, so leave now. The red ARMED STATUS light on the CPU comes on steady.
  • One long beep means a sensor is open, and a phone or wired touchpad names it. Close it, or bypass it.
  • A wireless touchpad can't arm while there's a trouble. Use a touch-tone phone or the wired touchpad instead.

  Pages 7, 13, 17 of the ITI CareTaker User Manual
• Arm while home*your code2

  • CareTaker calls this STAY (level 2): the doors and windows are armed and the inside sensors are off.
  • Press *, key in your access code, then 2. Two beeps sound straight away and again when the exit delay ends.
  • The red ARMED STATUS light blinks. It won't arm while a door or window is open: close it, or bypass it.
  • Want no entry delay? Add 6: *, your code, 2, then 6. A long beep confirms it. The exit delay stays the same.
  • The entry delay comes back once you disarm to level 1.

  Pages 16, 22, 24 of the ITI CareTaker User Manual
• Disarm*your code1

  • Come in only by the entry-delay route your dealer showed you. The sirens keep beeping to remind you to disarm.
  • Press *, key in your access code, then 1 (OFF). The sirens beep once and the ARMED STATUS light goes out.
  • The same keys stop an accidental intrusion alarm. Stopped within about 10 seconds, the alarm probably isn't sent.
  • Fire, panic, duress and environmental alarms don't cancel this way. Ring your monitoring centre straight away.
  • Under threat? On a phone or wired touchpad, key in your duress code (if your dealer set one) instead of your code. Its silent alarm can't be cancelled.

  Pages 15, 17, 19, 35 of the ITI CareTaker User Manual
• Bypass a zone*your code42-digit zoneor*your code3then4

  • CareTaker calls zones sensors. For a direct bypass, arm to the level you want first.
  • Press *, your access code, 4, then the 2-digit sensor number (07, not 7). One long beep; a phone or wired touchpad says it's bypassed.
  • It stays bypassed until the level next changes. Fire and smoke sensors can't be bypassed this way.
  • Leaving a window open? On a phone or wired touchpad, press *, your code and 3. When it says the sensor is open, press 4.
  • Three beeps, then a long beep when you press 4. That sensor is ignored until you next disarm.

  Pages 22 and 23 of the ITI CareTaker User ManualPage 31 of the ITI CareTaker Installation Manual
• Alarm memory*your code#5

  • On a touch-tone phone or wired touchpad, press *, your access code, #, then 5.
  • CareTaker reads out the last four alarms, newest first: the sensor number and the type, such as intrusion, fire or help.
  • Alarm Memory is Secure means there are no alarms in its memory.
  • Sensor 31 is the HELP (panic) feature on the phones and touchpads.
  • After an alarm, CareTaker also reads it out the first time you disarm.

  Page 27 of the ITI CareTaker User ManualPage 31 of the ITI CareTaker Installation Manual
• Chime on or off*your code#2

  • With chime on, the sirens beep each time a protected outside door or window opens while the system is off (level 1).
  • With the system off, press *, your access code, #, then 2. Each time you do this, chime swaps between on and off.
  • One long beep sounds, and a phone or wired touchpad says Chime is On or Chime is Off.
  • Not sure which it is? Open a protected door while disarmed and listen for the beep.

  Page 25 of the ITI CareTaker User ManualPage 31 of the ITI CareTaker Installation Manual
• Panic alarmholdHELP+HELPor******

  • On any CareTaker touchpad, press both HELP (police shield) buttons together for a full second.
  • Or press * six or more times on any touch-tone phone or touchpad in the house. It doesn't work from a phone elsewhere.
  • The sirens beep loudly, the outside siren speakers announce HELP HELP... SENSOR 31, and a HELP call goes to your monitoring centre.
  • Disarming won't stop the call. If it was an accident, ring your monitoring centre and follow what they say.
  • Some systems, often businesses, have a silent HELP alarm. Your dealer can also turn the feature off.

  Pages 8, 18 of the ITI CareTaker User Manual
• Change a code*your code#8*new code

  • With the system off, on a touch-tone phone or wired touchpad, press *, your access code, #, then 8. CareTaker reads out your current code.
  • Straight away press * and your new 4-digit code. The sirens beep and CareTaker reads the new code back: check it's right.
  • Don't pick an easy code, such as a run of numbers or one digit four times. Don't forget it either: a lost code can mean a service call.
  • If your new code starts with # instead of *, swap * and # in every command from then on.

  Page 45 of the ITI CareTaker User ManualPage 31 of the ITI CareTaker Installation Manual
• Test the system*your code9or*your code8

  • Test weekly with the system off. On a phone or wired touchpad, press *, your code, then 9. On a phone, leave it off the hook.
  • Open each protected door and window and walk past each motion sensor. Each gives a long beep and its number is read out.
  • Empty the room 3 minutes before each wireless motion sensor. Press both HELP buttons on each touchpad; never test the six-star HELP.
  • Press # to hear what's left. All sensors test OK means done. It also stops when you hang up, or after 15 minutes.
  • *, your code, then 8 tests the call to your monitoring centre; the green SYSTEM OK light blinks during it. Not from a wireless touchpad.

  Pages 28 and 29 of the ITI CareTaker User ManualPage 31 of the ITI CareTaker Installation Manual
• Trouble lights

  • Eight quick beeps from the sirens every minute mean a trouble. Pick up a phone, or press PUSH WHEN FLASHING on a wired touchpad, to hear it.
  • The beeps may come back 12 hours later until it's fixed. Call your dealer about it.
  • Trouble Code 96 means the phone line or its wiring is faulty: the sirens still work, but alarms can't be sent.

  SYSTEM OK light on	Everything is normal
  SYSTEM OK light blinking	A trouble: hear the message on a phone
  SYSTEM OK light off	System failure: call your dealer
  ARMED STATUS light on / blinking / off	Level 3 (Away) / level 2 (Stay) / level 1 (Off)
  TROUBLE light flashing (wired touchpad)	A message is waiting: press the button beside it
  AC Power is Off	No mains power: it may have been unplugged
  System Battery is bad	The standby battery has failed: recharge or replace it
  Sensor (number) Trouble	Low battery or cover off; it may still be working

  Pages 8, 20, 44 of the ITI CareTaker User Manual