SmartLiving (Inim) Joy/GR, Joy/MAX and nCode/G keypads

Our drawing of the SmartLiving (Inim) Joy/GR, Joy/MAX and nCode/G keypads.

Ness Smart Living manuals

Start hereSmart Living Control Panels User ManualUser guide · 58 pages · 8.8 MBRead it now

Keypad cheat sheet

  • Arm (away)your codeOKthenOKthenOK
    • Your installer may have set up the F1 to F4 keys as shortcuts: the icons along the bottom of the display show what each one does.
    • Or key in your PIN and press OK. Pick Arm/Disarm op. with the up and down arrows, then press OK.
    • Choose an area (partition) with the left and right arrows, and Away with the up and down arrows. Set any other areas, then press OK.
    • If a zone is open, the keypad lists it first. Close it: arming anyway sets off an instant alarm from that zone.
    • Unless exit beeps are turned off, the keypad repeats 3 beeps and a 5-second pause through the exit time, 4 beeps in the last 20 seconds. Armed areas show A.
    Pages 12, 17, 19, 24, 29 and 30, 38 of the Smart Living Control Panels User Manual
  • Arm while homeyour codeOKthenOKthenOK
    • SmartLiving calls this Stay: only the perimeter zones (doors and windows) are armed, so you can move about inside.
    • Key in your PIN and press OK. Pick Arm/Disarm op. with the up and down arrows, then press OK.
    • Choose the area with the left and right arrows, pick Stay with the up and down arrows, then press OK. The area shows S.
    • If the list also offers Instant, it arms the same zones with no entry delay: an opened door sets off the alarm at once. The area shows I.
    Pages 12, 30, 54 of the Smart Living Control Panels User Manual
  • Disarmyour codeOKthenOKthenOK
    • Come in by your usual entry door. Unless entry beeps are turned off, the keypad repeats 8 beeps and a 5-second pause while the entry time runs.
    • While the entry time runs, keying in your PIN disarms the areas your code and this keypad share straight away.
    • Otherwise key in your PIN, press OK, pick Arm/Disarm op. and press OK. Set each area to Disarm with the arrows, then OK.
    • A disarmed area shows D on the display.
    Pages 12, 17, 30, 38 of the Smart Living Control Panels User Manual
  • Bypass a zoneyour codeOKthenOKthenOKthenOK#
    • Each detector or door contact is a zone. SmartLiving bypasses a zone by deactivating it: a deactivated zone can't cause an alarm.
    • Key in your PIN and press OK. Pick Activations with the up and down arrows and press OK, then Zones and OK.
    • Pick the zone with the up and down arrows and press OK.
    • Press # (DISABLE) to bypass it. Press * (ENABLE) to put it back.
    • The yellow triangle light flashes while a zone is bypassed.
    Pages 13 and 14, 32 and 33 of the Smart Living Control Panels User Manual
  • Alarm memoryyour codeOKthenOKthenOK
    • After an alarm, the red padlock light flashes and the top line of the display shows the zones involved, one at a time.
    • To see the list: key in your PIN, press OK, pick View and press OK, then Alarms log and OK. Scroll with the up and down arrows.
    • To clear the memory: PIN, OK, pick Manage alarms and OK, then DeleteAlarm mem. and OK. This also stops the sirens.
    • Stop alarms, in the same list, silences the sirens and keeps the memory.
    Pages 12, 14, 28 and 29, 34 of the Smart Living Control Panels User Manual
  • Panic alarmholdF1+F4
    • For police, hold F1 and F4 together for 3 seconds, and wait for the beep that confirms it.
    • For fire, hold F1 and F2 together; for an ambulance, F1 and F3. Hold each pair for 3 seconds.
    • The keypad lights and display don't show it. What happens next, such as sirens or calls to your monitoring company, depends on your installer's setup.
    Pages 14, 54 of the Smart Living Control Panels User Manual
  • Change a codeyour codeOKthenOKthenOKnew codeOKnew codeOK
    • Key in your PIN and press OK. Pick Change PIN with the up and down arrows, then press OK.
    • Pick the code to change with the arrows and press OK: your own, or one ranked below yours.
    • Key in the new PIN (4, 5 or 6 digits) and press OK. Key it in again and press OK to save.
    • Change the first user code from its factory setting to your own PIN straight away.
    Pages 19, 39 and 40 of the Smart Living Control Panels User Manual
  • Set the date and timeyour codeOKthenOKthenOK
    • Key in your PIN and press OK. Pick Set date/time with the up and down arrows, then press OK.
    • Move between the hour, minute and date fields with the left and right arrows.
    • Change the selected field with the up and down arrows.
    • Press OK to save.
    Page 38 of the Smart Living Control Panels User Manual
  • Trouble lightsyour codeOKthenOKthenOK
    • Four lights on the keypad show how the system is (see the table).
    • To see what a fault is: key in your PIN, press OK, pick View and press OK, then Faults and OK.
    Red padlock onAt least one area is armed
    Red padlock flashingAn alarm or tamper is in memory
    Yellow triangle onThere is a fault: look under View, Faults
    Blue tick onEvery zone is closed: ready to arm
    Blue tick offA zone is open
    Green lightning offMains power has failed
    Low battery (under Faults)The panel's backup battery is nearly flat or disconnected
    Tel. line down (under Faults)Fault on the phone line
    Pages 14, 34, 57 of the Smart Living Control Panels User Manual
Why is my keypad beeping or showing a trouble light?

Most keypads beep or light up a trouble indicator when something needs attention, such as a low backup battery, a power cut or a lost phone or internet connection. Your user guide explains what each light or code means on your model. If it keeps happening, or you are not sure, call your installer or monitoring company.

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