Arrowhead Elite ECi manuals

Keypad cheat sheet

• Arm (away)ARM

  • EC-LCD: press [ARM], or your code then [ENTER]. EC-KP: press [Arm], or your code then the tick.
  • The EC-LCD shows 'ARMED'; on an EC-KP the Arm key turns red. Leave before the exit beeps stop.
  • EC-TOUCH: tap Away Arm (a house icon) on the home screen. It turns red and the exit beeps start.
  • Use the user code your installer gave you.

  Pages 11 and 12 of the EC-PCB & EC-i Operating GuidePage 2 of the EC-KP Manual
• Arm while homeSTAY

  • EC-LCD: press [STAY]. EC-KP: press [Stay]. The exit beeps start and the Stay indication turns red.
  • Stay arming sets only part of the system, such as the garage or downstairs, as your installer set it up.
  • If your installer gave you a stay code, key it in and press [ENTER] instead (the tick key on an EC-KP).
  • EC-TOUCH: tap Stay Arm (a house icon). It lights up and the exit beeps start.

  Page 13 of the EC-PCB & EC-i Operating GuidePage 2 of the EC-KP Manual
• Disarmyour codeENTER

  • EC-LCD: key in your code and press [ENTER]. On an EC-KP press the tick key instead; its Arm and Stay keys go back to white.
  • EC-TOUCH: tap the lit Away Arm or Stay Arm icon, key in your code and tap the tick.
  • On the EC-TOUCH a triple beep means the code worked and you're back at the home screen.

  Pages 12 and 13 of the EC-PCB & EC-i Operating GuidePage 2 of the EC-KP Manual
• Bypass a zoneBYPASSzoneENTER

  • EC-LCD: press [BYPASS], key in the sensor number as three digits (003 for sensor 3), then [ENTER].
  • The guide calls zones sensors. Bypass only while disarmed; the sensor stays off for one arming only.
  • The EC-LCD's Bypass light flashes until you arm. Press [BYPASS] while it flashes to see which sensors are bypassed.
  • EC-TOUCH: tap Sensors, then each sensor to bypass. It turns purple. The EC-KP cannot bypass.
  • To undo a bypass, repeat the same steps.

  Page 14 of the EC-PCB & EC-i Operating GuidePage 1 of the EC-TOUCH Manual
• Alarm memoryMEM

  • EC-LCD: press [MEM] (the up arrow). 'Current Faults' shows first.
  • Keep pressing [MEM]. Once the date and time show at the bottom, you're in the history, newest first.
  • Press [ENTER] to leave. The panel keeps 10,000 events.
  • EC-TOUCH: tap 'Service', then 'History', and scroll with the arrows.
  • EC-KP (no full history): press the info key, then [2] to see which inputs (1 to 8 only) went off while it was last armed.

  Pages 25 and 26 of the EC-PCB & EC-i Operating GuidePage 2 of the EC-KP Manual
• Chime on or offholdCHIME

  • EC-LCD: hold [CHIME] for 2 seconds. The screen shows 'Chime Mode OFF' and chime stays quiet on that keypad.
  • Hold [CHIME] for 2 seconds again to turn it back on.
  • Chime makes a keypad beep, or turns on an output, when a chime sensor opens.
  • Your installer sets up the chime sensors and which keypads have the CHIME key turned on.
  • The EC-KP and EC-TOUCH have no CHIME key, and our guides don't show chime on them: ask your installer.

  Page 51 of the ECi Install ManualPage 13 of the ECi Prog Summary
• Panic alarmCHIME+CONTROL

  • EC-LCD: press [CHIME] and [CONTROL] together for a panic alarm. [A] and [B] send fire; [B] and [CHIME] medical.
  • EC-KP: press [1] and [3] together for panic, [4] and [6] for fire, [7] and [9] for medical.
  • They only work if your installer turns them on for that keypad. They're off from the factory.
  • The alarm is raised in every area the keypad covers. To clear it fully, your code needs those areas too.
  • Our guides show no panic keys on the EC-TOUCH: ask your installer.

  Page 51 of the ECi Install ManualPage 10 of the EC-PCB & EC-i Operating Guide
• Change a codePROGmaster codeENTERthenPROG1ENTERuser numberENTERnew codeENTER

  • EC-LCD: press [PROG], your code, then [ENTER]. 'Client: Users' shows. Only user 1 can enter client programming; the EC-KP can't change codes.
  • Press [PROG], [1], [ENTER], then the user number (1 to 2000) and [ENTER]. Any existing code shows.
  • Key in the new code and press [ENTER]. To delete it instead, press [CONTROL] and [0] together, then [ENTER].
  • To finish, press [PROG] until the screen offers to exit, then press [ENTER].
  • EC-TOUCH: 'Settings', your code, tick; 'User', the user number, tick; new code, tick to save. Use the back arrow to finish.

  Pages 19 to 21 of the EC-PCB & EC-i Operating Guide
• Set the date and timePROG26ENTER1ENTERtimeENTER

  • EC-LCD: [PROG], your code, [ENTER]. Next three steps are LCD only. EC-KP cannot set the clock. EliteCloud can sync internet time.
  • Time: [PROG], [2], [6], [ENTER], then [1], [ENTER]. Key in the 24-hour time as HHMM and [ENTER].
  • Day: [PROG] 26 [ENTER], [2] [ENTER], then the day number (1 = Sunday) and [ENTER].
  • Date: [PROG] 26 [ENTER], [3] [ENTER], then DDMMYY and [ENTER]. Finish: press [PROG] until 'Exit Programming', then [ENTER].
  • EC-TOUCH: 'Settings', your code, confirm; 'Time & Date'. Enter the 24-hour time and date, tap the tick to save, then the back arrow.

  Pages 19, 22 and 23 of the EC-PCB & EC-i Operating GuidePage 1 of the EC-TOUCH Manual
• Trouble lightsMEM

  • EC-LCD: the red TROUBLE light means a fault. Press [MEM] to read it, or see 'No Faults'.
  • EC-TOUCH: a red code shows top left. Tap 'Service', then 'Alerts'.
  • EC-KP: if the info icon is solid red, press it, then [3] for the Faults menu. A 4 means a fuse failure.
  • If your installer turned it on, a mains, battery, fuse, phone line or wireless receiver fault beeps non-stop. EC-LCD: [ENTER] silences it.
  • The beeps also stop once the fault clears. A panel tamper beeps until a valid code clears it. Any fuse failure: contact your installer straight away.

  AC Failure	No mains power at the panel
  Battery Low	Backup battery low or missing
  Call Failure	No reply from the monitoring company or app
  Line Failure	The panel can't communicate
  Keypad Missing	A keypad has stopped talking to the panel
  Zone / Pendant Battery Low	A wireless sensor's or remote's battery is low
  Supervised Detector Fail	A wireless sensor has stopped checking in
  Delinquency Alarm	An area hasn't been armed for the set number of days

  Pages 24 and 25 of the EC-PCB & EC-i Operating GuidePage 2 of the EC-KP Manual
• Send a test signalholdCONTROLthen0

  • If a monitoring company watches your alarm, this makes the panel send them a test call.
  • On the EC-LCD keypad, hold [CONTROL] and press [0] within 2 seconds.
  • The EC-KP and EC-TOUCH have no CONTROL key, and our guides show no other way from them.
  • Once it gets through, the event history lists Manual Test Message sent.

  Page 76 of the ECi Install ManualPages 10, 28 of the EC-PCB & EC-i Operating Guide