PRO-L / PRO-LDKeypad

Our drawing of the PRO-L / PRO-LD keypad.

Ness Pro series manuals

Start herePRO-LX userUser guide · 45 pages · 1.2 MBRead it now

Keypad cheat sheet

  • Arm (away)ArmEnterorArmyour codeEnter
    • Close all doors and windows. On the pictured PRO-LX, open the keypad flap to reach the keys.
    • PRO-L or PRO-LD: press [Arm] then [Enter]. If your installer set it to need a code, press [Arm], your code, then [Enter].
    • PRO-LX: use ARM alone, ARM then ENTER, or ARM, your code, ENTER, as your installer set it.
    • You hear 3 beeps and the ARM light comes on. Leave before the exit time runs out.
    • A long beep means it didn't arm: the code was wrong, or an alarm needs resetting with your code first.
    Page 8 of the PRO-LD User manualPages 7 to 9, 12, 14 and 15 of the PRO-LX user
  • Arm while home2Enteror2your codeEnter
    • PRO-L or PRO-LD: press [2] then [Enter], or [2], your code, then [Enter]. Ness calls this Monitor mode.
    • It arms only the zones your installer chose, usually doors and windows.
    • PRO-LX: these choices are for one Monitor area. With dual Monitor areas, press MONITOR then 1 or 2; add ENTER for two-button operation.
    • You hear 3 beeps. The ARM light flashes (PRO-L, PRO-LD), or the MONITOR light flashes slowly (PRO-LX).
    • To come out of Monitor mode, key in your code and press Enter. That also silences an alarm.
    Pages 6, 10 of the PRO-LD User manualPages 7 and 8, 12, 16, 18 of the PRO-LX user
  • Disarmyour codeEnter
    • Come in through your usual entry door. The keypad beeps to remind you, unless your installer turned that off.
    • Key in your code, then press Enter. You hear 3 beeps and the ARM light goes out.
    • Made a mistake? Press Enter and start again. Three wrong codes in a row normally set off an alarm.
    • Your code and Enter also reset an alarm. A flashing strobe outside means there was an alarm since you armed.
    • PRO-LX duress: use the duress digit your installer gave you before your code, then Enter. It disarms and may report duress to your monitoring company.
    Pages 7, 9, 12 of the PRO-LD User manualPages 7 to 9, 16 and 17, 20, 22 and 23 of the PRO-LX user
  • Bypass a zoneExcludeEnterzoneEnterEnterorExcludeyour codeEnterzoneEnterEnter
    • Ness calls bypassing Exclude: an excluded zone can't set off the alarm.
    • PRO-L or PRO-LD: press [Exclude] then [Enter] (or [Exclude], your code, [Enter]). The Exclude light comes on.
    • PRO-LX: use EXCLUDE alone, EXCLUDE then ENTER, or EXCLUDE, your code, ENTER, as your installer set it.
    • Key in each zone number and press Enter; its light comes on. Key it in again to undo.
    • Finish with [Enter] (PRO-L, PRO-LD) or [EXCLUDE] [ENTER] (PRO-LX). Exclude then flashes. Zones come back after the next arm and disarm.
    Pages 13 and 14 of the PRO-LD User manualPages 7 and 8, 26, 28 to 30 of the PRO-LX user
  • Alarm memoryMemoryEnterorMemoryyour codeEnter
    • PRO-L/PRO-LD: disarm, then press Memory and Enter, adding your code between them if required.
    • Its last eight events flash up a second apart, newest first, with a beep. A flashing Memory light means an alarm.
    • The PRO-LX has no MEMORY key: press [VIEW] then [6] (add [ENTER] if yours is set to two-button). Its MEMORY light flashes fast for a new alarm.
    • PRO-LX: press [VIEW] again for each earlier event, then [VIEW] [ENTER] to leave.
    Zone light (PRO-LD)That zone went into alarm
    Arm light (PRO-LD)The panel was armed
    Tamper light (PRO-LD)Tamper alarm, such as the siren cover or panel
    Line light (PRO-LD)Panic alarm
    Battery light (PRO-LD)Low battery
    Mains light (PRO-LD)Mains power failed
    Steady label and a flashing number (PRO-LX)An alarm, for example TAMPER with 2 flashing
    Pages 6, 15 of the PRO-LD User manualPages 7 and 8, 11, 17, 27 to 29 of the PRO-LX user
  • Reset smoke detectors
    • PRO-LX only: open the keypad flap. Its test mode can reset smoke detectors that latched after an alarm.
    • Key 3 is the Reset output. Ask your installer whether yours uses it for the smoke detectors.
    • With the panel disarmed and no alarms showing, key in your code and press [ENTER]. The TEST light comes on.
    • Press [3]: the Reset output and number light 3 switch on. Press [3] again to switch it off.
    • Press [ENTER] to leave test mode. Don't press 1, 2, 8 or 9 here: they sound the sirens.
    Pages 7 and 8, 31 and 32 of the PRO-LX user
  • Panic alarm3Enter
    • PRO-L or PRO-LD: press [3], then [Enter].
    • The PRO-LX has a PANIC key: press and hold it for half a second, or press [PANIC] then [ENTER] if yours is set to two-button.
    • Your installer decides whether panic sounds the siren or sends a silent alarm.
    • To stop the siren, key in your code and press Enter.
    • PRO-L or PRO-LD: panic doesn't work while you're in Program, Memory or Exclude mode.
    Page 11 of the PRO-LD User manualPages 7 and 8, 17, 23 of the PRO-LX user
  • Change a codeProgrammaster codeEnterProgram11Enternew codeEnternew codeEnterProgramEnter
    • The keys shown change code 1. Disarm first and use the master code. Open the PRO-LX keypad flap.
    • Press Program, the master code, then Enter. The PROGRAM light comes on.
    • PRO-L/PRO-LD: Program, option 11 to 25, Enter. PRO-LX: PROGRAM, code number, ENTER (code 1 or ordinary codes only).
    • Key in the new code (3 to 6 digits) and Enter, then the same code again and Enter.
    • Leave with Program then Enter. A new code starting with 0 stops that code working.
    Pages 16 and 17, 20 of the PRO-LD User manualPages 7 and 8, 36 to 40 of the PRO-LX user
  • Trouble lights
    • PRO-L or PRO-LD: 10 beeps, or a flashing MAINS or BATTERY light, mean mains power is off or the battery is low.
    • PRO-LX: continuous beeping or a fast-flashing POWER light is a power problem. Press [VIEW] [4] to see which one.
    • PRO-LX: if SYSTEM or TAMPER flashes fast, press [VIEW] [3] or [VIEW] [2]. The lit number says what (see the table).
    • Your code then Enter resets an alarm. On a PRO-L or PRO-LD this also stops non-stop alarm beeps; a PRO-LX alarm can start again while the fault lasts.
    • Check the plug-pack is plugged in and switched on. For anything else, call your installer.
    MAINS flashing (PRO-LD)Mains power is off
    BATTERY flashing (PRO-LD)The backup battery is low
    TAMPER flashing (PRO-LD)A tamper fault or alarm: call your installer
    POWER with 1 lit (PRO-LX)No mains power: check the power point and plug-pack
    POWER with 2 lit (PRO-LX)The panel battery is low
    SYSTEM with 2 lit (PRO-LX)Phone line fault
    SYSTEM with 3 or 4 lit (PRO-LX)Keypad, satellite or control panel fault: call your installer
    TAMPER with 2 lit (PRO-LX)The control panel lid has been opened
    Pages 6, 12, 21 of the PRO-LD User manualPages 9, 11, 17, 22 and 23, 25 and 26 of the PRO-LX user
Why is my keypad beeping or showing a trouble light?

Most keypads beep or light up a trouble indicator when something needs attention, such as a low backup battery, a power cut or a lost phone or internet connection. Your user guide explains what each light or code means on your model. If it keeps happening, or you are not sure, call your installer or monitoring company.

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